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Thread: Stuck in an elevator at a Springhill Suites in Newark CA
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Old Mar 20, 2023 | 12:53 am
  #7  
Marriott Bonvoy Lurker II
Company Representative, Marriott Bonvoy
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Originally Posted by vanabb
It has been about an hour so far. Everyone I call is very nice, but I am still here. The elevator help people say a tech is coming in another hour or so.... Any longer I guess it will be my 1st 911 call.

This morning I actually notified them about the door, there was a cable hanging loose when it opened. Not fixed I guess.

We are sorry to learn about this.

Could you please send a PM to us with your account number, contact way and reservation details so we can help to follow up?

Please let us know if you need further assistance.

Best Regards,

Abbey L
Specialist, Social Media Care
Marriott International
Last edited by Marriott Bonvoy Lurker II; Mar 20, 2023 at 12:53 am Reason: typo
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