Originally Posted by
Pianoman109876
Yes, PS to D1 on TPAC routes is 45K miles, not 40K (which is TATL).
I would push to get it reticketed, OR ask for their name and locator (in a nonthreatening way) and make sure you save the date that you had that call. If the system boots you from it due to change in flight number, flight time, etc, and you lose the upgrade, just call back in, escalate to a supervisor, give them the agent's name and locator and have them listen to the recordings in which they told you you didn't need to be reticketed.
Also, not yelling, but just FYI - there isn't a "Gold Desk" - they can see your status when you call in with the number linked to your phone. So you just got a lucky agent!
sounds good, thanks for explaining the phone thing! The other people usually just say “ur wrong” and move on LOL. My miles came in a few hours later so when I call to get reticketed I’ll ask them to switch it back to my account.. notes about the noting name. Love the value but hate this system!