Originally Posted by crazy8534

On the main screen of the iPad they can see your status and if you are paid or an involuntary upgrade or staff and I believe that with a few clicks they could also tell cash or avios but that most crew don’t really care and it doesn’t/shouldn’t affect service. They can check CIV to determine meal choice but an involuntary OPUP will not be able to choose a meal ahead of a paid customer by virtue of their status. I think that is what has happened here.