FlyerTalk Forums - View Single Post - Hyatt Regency New Orleans REVIEW - MASTER THREAD
Old Mar 19, 2023 | 10:58 am
  #126  
Tino
Original Member
All eyes on you!
25 Years on Site
 
Join Date: May 1998
Location: St Petersburg, FL, USA
Posts: 2,273
Originally Posted by michael35432
Is the $25 credit in addition to the breakfast buffet, or do you choose between free breakfast and the $25?
Both, but there is an interesting quirk in the credit math. I'm not sure when those photos were taken of the breakfast buffet, but I didn't see any of that.

We were just there for a St Pattys Day stay, and the breakfast was one of the worst I have ever encountered at a Hyatt, definitely below an average Hyatt Place. Not only was the place crowded with almost no food remaining, the "servers" were non-existent. I ended up pouring our own coffee, juice and water from the server station because in our 20 minute stay, not a single employee approached us (you pay a cashier before entering the restaurant). We just grabbed some remaining fruit and left, so 2 bananas, a coffee and juice for $57.

There was no way we were going back to that disaster again, but we had some great meals/drinks at Vitascope Hall (Wyatt is an amazing bartender) throughout the stay and was expecting to have a balance on our final tab. But when they calculated it, there was a $57 breakfast credit every day on the folio, whether we used it or not. So our daily $50 credit (2 guests x $25 each) was actually $107/day, and my balance at checkout was $0. A very pleasant surprise.

As for the room, I used several Cat 1-4 certs (so no suite award applicable) and we were still upgraded to a corner deluxe suite, with almost 270 degree views of the stadiums and the garden district in the distance. A very, very nice room. We are planning a future stay already (but skipping the breakfast).

I walked through the Hyatt House next door to check it out for a future stay, and no thank you. The check-in area looks like the registration at an emergency room or visiting someone in prison. The front desk employees are actually behind a plexiglass (bulletproof?) partition, and the hallways/common areas are extremely sterile and institutional-like. Bad mojo in that place.

Last edited by Tino; Mar 19, 2023 at 11:08 am
Tino is offline