Originally Posted by
sullim4
There's likely no red flag, they are just very slow and the online system is held together with strings and duct tape. What does your F12 status say?
The only way I got movement on my application was to pay the $60 expedite fee. I suspect being a December application, paying it in March got it bumped up in the queue. I was moved from adjudication to exception and then to fulfillment in 2 business days after paying the fee.
Thank you so much, Sullim4! Your F12 trick probably has saved time of many US citizens, even state workers and staff of house/congress!
Here is my own history:
2/2: applied renewal online with expedited service and express delivery
2/4: State sent me an email to confirm "in process" status with 3-5 weeks processing time.
MyTravelGov account remained "in process" since then.
3/12: Found F12 trick from this thread but the website couldn't take my password.
3/13: Called tech support 855-865-7750 to unlock my account. (Long hold with two agents. First tech support to verify my error message. Another to actually send me a new password.)
3/13: Status: "Exception".
3/16: Status changed to "Fulfillment" in the afternoon. At this moment, I can't change contact info anymore. (Looks like if you can't change contact info, it is a good sign.)
3/18: State sent me an email saying the passport has been shipped. Go back to the website. It said "Shipped", with a tracking number. However, it is a Saturday. USPS only shows the label has been created. I trust USPS is able to deliver my passport early next week!
It has been 30 working days! Although it meets the current timeline (expedited
5-7 weeks), still not meeting the timeline it suggested on the first confirmation email.