FlyerTalk Forums - View Single Post - Tokyo luxury hotels (newer consolidated thread)
Old Mar 18, 2023 | 8:05 am
  #748  
MattEvan
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Originally Posted by david22
Do you have any examples? I have no experiences at either FS, but I'm just curious what you mean by awful and capital extraction.
The service experience appears, to me, designed around upselling and up-charging guests. I.e., extracting capital from my wallet to theirs.
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