FlyerTalk Forums - View Single Post - Ambassador Survey - Share Your Experience. Influence Our Program.
Old Mar 18, 2023 | 2:22 am
  #7  
cbellero
100 Countries Visited
20 Years on Site
 
Join Date: Jan 2003
Programs: LH HON****, Bonvoy Ambassador/LT Titanium
Posts: 2,062
A major gripe with the Ambassador team is that they seem to have an application with pre-defined texts from which they must choose. This seems to prevent them from actually ever responding to your individual case. I believe ChatGTP would actually give more personal responses. And their approach is mostly to ignore what you are talking about and get the case to be closed as quickly as possible.

I really hope the rejuvenated program will be better. I have let my membership lapse, simply because it offered me nothing but frustrating emails where I had to explain to people the English language and basic reading skills. When I think of the Ambassador program, two things come to mind - "cool title to call myself" and "frustration".
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