Update of sorts. Called Raddison and Choice, but both were dead ends. Raddison blames Choice and Choice blames Raddison and the customer service representatives transfer back and forth. The process ends with a transfer to a true dead end, and the line drops. 2 hours on the phone and neither will even acknowledge the error message is a real error message. To add to tthe entertainment, the last transfer was to the time share group. I thought the customer service representative was "suggestive selling" while fixing the issue; but no, the representative was trying to sell me a time share.