FlyerTalk Forums - View Single Post - Bangkok in Business
Thread: Bangkok in Business
View Single Post
Old Mar 17, 2023 | 9:26 am
  #7  
pochi
All eyes on you!
5 Years on Site
 
Join Date: Apr 2018
Location: HKG,SIN,CAN
Programs: CX MPC DM, HU FWC Gold
Posts: 376
Originally Posted by FlyPointyEnd
Spoke to some cabin crew they always encourage members to write in feedback to CX, because their reports are mostly ignored by CX. I even heard that some CX execs are claiming that passenger experience in flight is large positive from the feedback they hear on board.
I flew 8 sectors in 2022 and complain about it every time no matter in Y, J F.
CX's new service flow is trash. Super slow, it's ok on a long haul flight, but not short. (To KHH) I received a meal after "30Mins before landing"
pochi is offline  
Reply