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Old Mar 15, 2023 | 9:40 pm
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brunos
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Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold/OW emerald, QR
Posts: 17,036
Bangkok in Business

I flew back yesterday from BKK on a short trip from HK.
Good news:
- There are now 5 daily CX flights, all/most operated by A333/A350 longhaul with lie-flat seat. Was lucky to get A350 on both legs.

- BKK lounge is reopen and very similar to pre-covid.

Bad news:
- Service on CX708 was dismal. For a 17:40 departure, no drinks after take-off. Finally got trolley through the aisle bringing trays and seemed exactly like Y service. One salad (no choice), bread and choice of 3 mains on the tray. Then a small ice cream, totally frozen as usual. Very hard to get a refill. With well over an hour remaining, service was finished. Then a FA started passing warm nuts! The seat/screen was great, but service was Y (with slightly improved dish/wine). I chatted with the purser who complained about understaffing, etc. But they still had an hour to mostly chat. If the FAs keep complaining, they are shooting themselves in the foot.

- A first batch of blue priority (business, gold..) was delivered. Then it took 10 min to get a second batch with the red priority (First, DM), some more blue and some non-priority. Weird.

- Fare was twice pre-covid (or up to Feb 2023).

Last edited by brunos; Mar 15, 2023 at 9:59 pm
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