Originally Posted by
MrRuffles
Citi Premier with minimal spend. First rep went right to cancelation. HUCA. Second rep offered to transfer me to Retentions. (Retentions agent actually apologized because the frontline rep didn’t hand-off the call properly.)
Offered:
- $95 statement credit and 1000 TYP/month for spending $1000/month for next 3 months
- Downgrade to Custom Cash card
- 5000 TYP for $1000 spend over the next 3 months
Chose #1
I also chose #1 for retention. I'd like to know how to count this "month". Is it calendar month, statement month? Or using the date when the offer is accepted as starting day to count 30 days as every month? Thanks.