Originally Posted by m8_rotate

Just in case you don't get a pm with the GGL email address, my understanding is this, in order to get it from BA, you need your GGL verified. Once you have done this they normally just give it out over the phone. I see from your profile you are GGL, so perhaps you never needed it before. Also having recently emailed them, they also required me to verify my some of GGL and BAEC account details before they would respond to my inquiry (by email).