Originally Posted by LeoNYC10

I am flying with my family soon on AA economy internationally from JFK.

A bit amused at the number of very negative 1-2 star reviews about the AA experience on Tripadvisor and other sites, including international flights (which I think are usually better run and financed, have free food, drinks, etc.).

I usually fly Delta from JFK or United from EWR internationally - both of these have much more positive ratings and reviews.

Why is AA getting so many negative reviews? Is it really worse (on the whole & on average) than United and Delta (focusing on the international flights from the US)?