Originally Posted by
Freddorick
I know only the FS, can't speak to the StR. I don't see how the hardware in the Conrad can be a strong point? Is the StR even worse?
According to the front desk they are refurbishing some rooms currently (I think the OW villas starting with 100 if memory serves right) but it will be a few months until this is completed.
Comparing Conrad to FS is unfair due to the large difference in price. Regarding StR, last I stayed, yes the hardware was worse than Conrad. When we stayed at Conrad last month the bridge on the right side of villas 100 was closed as they were renovating, so your comment above is correct. The Deluxe OVW we had this year had been retouched some time between 2020 and 2023 which is on top of the more widespread renovation done a few years prior. I believe different rooms are on different schedules, you might have unfortunately caught one of the more disappointing rooms.
Originally Posted by
samuelo
The St Regis has more dated rooms and is literally falling apart.
What we had at StR was not as bad as "falling apart", but it was far from being an impressive StR brand hotel in terms of hardware. If it had been a Westin instead, I would have been less bothered.