I hear ya and I'm almost there. But this is my work, not my vacation, so I appreciate everyone's patience here. 1 more day?

Problem is Hyatt and MHC has only 1 real tool - honor the reservation. That would make me happy, but not as happy as finding a win-win.
Asking me to pay more than the website shows today means he didn't look at the screenshot imo. I again asked him to and will see if that helps.

I feel bad and just want to give him 1 more chance to come at this from an informed and more compassionate angle.