Originally Posted by
WeekendTraveler
I have a similar issue: using an eVoucher to pay for a ticket, and then having the train cancelled.
If I call Amtrak, can I definitely get a refund? I don’t want a new eVoucher.
Thanks.
If Amtrak cancels the train, you've got a full refund coming, if you want. BUT, do not depend on the website. You may well have to call them, since, as noted above, agents can do things the website can't.