Originally Posted by
mmogdan
My understanding is that BA are responsible for ground handling, including driving the jet bridge to the plane. On my flight yesterday LHR staff in a car actually turned on the guidance system so we could park at the gate, however, my understanding is BA should also be responsible for this.
Correct, BA are responsible and BA will be billed for HAL airfield ops attending to do that. I believe the only exception is when the stand guidance is inop but the stand remains usable or the guidance fails during use from an internal fault resulting in a call out for airfield ops officers.