Originally Posted by
orbitmic
I'm not sure how that helps?? Let's say that a room for 2 is £200 (ie £100/pers) and there is a single supplement so that if only one person uses the room it is, say, £150. If you don't tell the hotel only one person is going, the hotel will still expect £200 for the room. It may be better for you individually as you still only pay £100, but then someone else (e.g. the other traveller) is still going to be charged for the remaining £100.
Assuming that the other traveller wasn't charged, it may well be that BA Hol ended up picking up the bill in which case the agent who tried to be nice may well get/have got in trouble but in effect, if nobody told the hotel only one person was going, the hotel will have charged BA Hol or their broker more, not less than if they had...
Actually I think I probably did pay the full price for the room, I didn’t look into it too closely- I think what they meant was there was potential extra hassle with a cancellation of a 2 person room and then rebooking at 1 person with the single occupancy supplement was basically the same price but the hotel might have charged a cancellation/rebook fee or something.
But BAH are completely different from BA in their abilities and willingness to make changes. I agree with you that similar attempts with a BA booking would very likely result in a denial of any kind of refund/ waived change unless the ticket is expressly flexible.