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Thread: 95 minute wait for someone to drive the jetty to the aircraft
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Old Mar 11, 2023 | 4:24 pm
  #13  
South London Bon Viveur
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That sounds like very crap experience for the OP and I understand their frustration. I'm afraid this is not untypical for BA. It is very poor.

However I am not sure what more that Captain could do other than apologise three times in sixty minutes? They have no control over the gate sh*t show at LHR and I imagine that they are fed up with it as well. The only thing he/she could have done is increase the frequency of apologies, but one every 20 minutes seems in order to me. This really needs sorting.
Last edited by South London Bon Viveur; Mar 12, 2023 at 4:41 am
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