Originally Posted by
Spinstorm
I am flying in two weeks to Tokyo from LHR via KUL and I am unable to book extra legroom seats with my BA Gold/OneWorld Emerald status.
I phoned CS and they told me I have to pay for this and access to the lounge. Is this correct?
Lounge access is a OW benefit. (exceptions in USA for AA AS)
Don't know for MH, but would be true on QF for seat selection
OW "
preferred seat" is not defined and varies by airline. Have never seem anything written on what
"preferred seat" means by airline
https://www.oneworld.com/travel-benefits
Access to preferred or pre-reserved seating*
...
*In accordance with the individual policy of the oneworld airline operating the flight.