FlyerTalk Forums - View Single Post - Alila Ventana Big Sur REVIEW - MASTER THREAD
Old Mar 10, 2023 | 9:24 pm
  #2667  
Steven013
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Join Date: Jan 2022
Location: PVG, JFK
Posts: 102
Originally Posted by Lomic
Looks like the in-room dining option for dinner also mentions a $25 charge for an additional entree on their new menus. It also says there's a 22% service charge now, which I'd presume is only on alcohol orders... and I guess extra entree/pasta orders now? Looks like as with all things, even $2000/night properties are getting chintzy. Of course they're so constantly full they can do basically whatever they want, but annoying when they change things like this for people who made bookings before the change was made. It looks like -- so far -- you can still order as many appetizers as you want. Anyone who has stayed recently that can chime in on real-world experience?

Maybe a work around for those hungry and frugal guests out there is to dine at Sur House, then order one dinner entree via in-room dining as well.
Just to add a data point. I was in the property last weekend and had a couple of dinners in the room. Even though I ordered two entrees both time (market catch of the day plus chicken pork), wasn't charged for any additional fees contrary to what menu says.
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