Travelling BA283 LHR to LAX in first on 2 March, 787-9, hubby’s seat in 1A was also stuck in upright position. None of the controls were working so was unable to switch off the overhead light and the side light was also dangling. After dinner the inflight manager got down on his knees
and managed to change the seat into flat bed. Hubby was not bothered by the overhead and hanging off the wall light as with his soft eye mask he was asleep, as usual
, within five minutes. I was in 2A and It was kind of funny watching the inflight manager taping over the overhead light. He was very considerate. When hubby woke up, the manager told him he had logged a complaint. So although hubby said it is ok, I wouldn’t say no to extra avios
as reported here. I’m the household accountant
. Hubby has already received confirmation from BA they have logged the issue.