Originally Posted by
prat257
rp.guestexperiences@
rancho1@
and the GM too
Their Instagram handle replies but all they tell is they’ve notified the staff and I should hear back (which I never do).
I realize today’s Rancho tour just started before our check-in (super slow: over 40 minutes)
They don’t have one tomorrow and the one on Monday might be too late since we check out Tuesday. They seem extremely short-staffed.
how was the stay? We had trouble getting in contact via email as well but finally got a response and they said they were having email issues. Btw for anyone else looking the Jr. manager has been pretty responsive and can be reached at
[email protected]