Originally Posted by
Luther.e
Hi,
I’m 16 and have managed worked my way up to Gold status but because I fly always alone I didn’t get let into the lounges every time at T5 due to the alcohol (no where else in Europe has had issues). One day someone who was quite rude ended up putting a note on the system so I rarely get in and even if I do I’m later asked to leave because I’m told the lounge gets a phone call asking them to do so. Some staff have suggested calling customer service for a manager to put a note on to grant Concorde Room access as it’s the only lounge without self serve alcohol but they never seem to be able to. Does anyone a know how or who I need to speak to in order to be allowed in?
Thanks
This was a problem I faced, for my children, when not travelling with me or my wife. They were flying in CE, but not allowed lounge access. I posted on here (much as nuffnuff77 suggested) a request for an adult to accompany them in. The response I got went into legalities etc. Annoying but justifiable, I suppose. The annoyance was that they were seasoned 'front end' flyers (like you) who, I knew, could be trusted in the lounge. The upshot was that, with a bit of discussion and persuasion, they were escorted in by a member of the lounge staff, picked up a can of drink and bag of crisps, then sent back outside o consume them there (let's not worry about that breaking one of the lounge's rules!)