Originally Posted by
scubadu
The exact same wording/message that draver shared is also clearly shown in your account when logging in via the website as well (in the "Manage Autopay" section)
Willingly trying to pretend the change isn't coming won't actually change the outcome and T-Mobile isn't required to come knock on your door in order to implement a change.
Regards
It's a change in terms for an ongoing payment/discount .. they need to actually notify their customers of the change in terms. And not just by posting a notice in the app on their website when you login. The entire point of autopay is that you don't have to check your app or account all the time, you get notified when the bill is ready and when they charge your account. So it should be fairly easy for them to positively notify customers of a change in terms for the autopay discount.
-David