Originally Posted by
ryanbriar
At least they tried to rebound. Nevertheless, quite What exactly can the FAs see on their end? Is it basically op up vs. paid, or can they also see who is flying on miles / with an upgrade instrument?
I think it’s one thing to delineate revenue vs. non-revs, but status should outweigh how you got into the seat.
On the main screen of the iPad they can see your status and if you are paid or an involuntary upgrade or staff and I believe that with a few clicks they could also tell cash or avios but that most crew don’t really care and it doesn’t/shouldn’t affect service. They can check CIV to determine meal choice but an involuntary OPUP will not be able to choose a meal ahead of a paid customer by virtue of their status. I think that is what has happened here.