FlyerTalk Forums - View Single Post - United fare rules, incomprehensible
View Single Post
Old Mar 9, 2023 | 9:19 am
  #9  
jsloan
FlyerTalk Evangelist
30 Countries Visited
2M
All eyes on you!
20 Years on Site
 
Join Date: Oct 2001
Location: Austin, TX
Posts: 25,582
Originally Posted by Scandinavian777
Hi JSloan,

try united.com, YYZ-SFO April 28, 2023, pick the 6:30am departure. Check "fully refundable" and "business/ first".
At my end I get the GAA5AFFN P-fare as the only option shown. But the site does not warn me that I am about to book something I didn't ask for (a nonrefundable fare). Kind of bad practice, if I may say so. But I am pretty sure noone gives two tiny mouse droppings about it. Is there anything I can do to actually get a refundable fare for that departure when the site will not show me one ? I do not use the app, neither do I wish to install it.
OK, that's really, really odd.

I just did the same search that you did, and I, very briefly, saw the $583 non-refundable GAA5AFFN fare. It then got replaced (?!) by the $685 refundable GAA5AFFM fare. As in, I saw the original text, and then the page reflowed, and then I got the updated value.

Two things to try: 1 - search for fully refundable economy. You'll get a column for fully refundable business anyway, and when I did that, I only saw the correct price.
2 - Call and ask for a fully refundable fare, and make sure the price sounds right before you agree.
jsloan is offline