Originally Posted by
Kacee
GAA5AFFN is indeed a published P fare from YYZ-SFO. It's got some conflicting language in the Penalties section, but note the following:
TICKET IS NON-REFUNDABLE.
NOTE - TEXT BELOW NOT VALIDATED FOR AUTOPRICING.
APPLICABLE FOR TRAVEL ON/AFTER 02MAR20.
WHOLLY UNUSED US POO TRAVEL AGENCY ISSUED UA/016
TICKETS MAY BE MANUALLY REFUNDED -
LESS 100.00USD CANCEL FEE WHEN REFUND IS
PROCESSED BY 12/31/22.
OR
LESS 125.00USD CANCEL FEE WHEN REFUND IS PROCESSED
BETWEEN 1/1/23 AND 12/31/23.
Not the clearest construction, but my read is it's refundable with a 125 USD fee.
That reads like the travel agency refundable for a cancel fee override text that is only put in on nonrefundable fares issued by TA. Is this fare actually coming up on united.com or the app?
edit: thats exactly what it is. See US point of Origin Tickets (Refund with Cancel Fee) on Jetstream.
edit2: yeah I can’t get that fare through any direct United channels even when I choose a flight that would qualify (G/P availability, etc). United.commis putting it into KAA2AFFN (non refundable) or KAA2AFFM (refundable) depending if i search for fully refundable fares or not.
If OP got that fare basis from a United channel I would chalk it up to a momentary glitch in displaying a travel agency “refundable” fare that is actually a nonrefundable fare.
edit3: to clarify i can get GAA5AFFN (and M) on united.com when doing a 30 day advanced purchase, just not with the travel agency penalty override text.