FlyerTalk Evangelist
Join Date: Aug 2000
Location: Edmonton, AB, Canada
Programs: AC 75K, Hertz President’s Circle, Accor Gold, Hilton Gold, Marriott Gold
Posts: 10,068
Wow! This compared to my 15 min call with AC where a sched change had moved our flights to South America forward one day and they cheerfully moved us to flights 2 days back from our original day and saved me 3 days of vacation. Very happy now and good to know this would not have happened with Westjet.