FlyerTalk Forums - View Single Post - Finnair cancels flight, won't rebook on other carrier
Old Mar 8, 2023 | 5:02 pm
  #7  
mpkz
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Join Date: Jan 2014
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It is undeniable that AY has a responsibility to offer rebooking as an option instead of a refund, whether BRU or DUS count for that purpose I do not know. AY has rebooked on other airlines previously, though they may be a bit resistant to it. Similarly, both Finnish and Dutch courts are completely useless for small claims (in Finland you'd escalate to a consumer protection authority first, but they do not have legal power and Finnair has ignored them in the past), so don't expect much..
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