Originally Posted by
skipness1E
Pretty much everyone has outsourced handling nowadays, except one of the most successful airlines in the UK who bring it in house as the station grows. Step forward, Jet2, who are actually a well managed and profitable business.
At NCL Jet2 have continued to swim against the tide this month by creating their own in-house apron handling team. For years it has been contracted to Swissport, who had a near monopoly at NCL, but now it's directly employed Jet2 staff from ticketing (yes they can do that at NCL), travel agency, check-in, Twilight Check-in, baggage, dispatch, crew liaison, cargo and ground handling.