Originally Posted by chuck1

Still no transfer. I've started emailling various LH executives at [email protected] without any replies.
I'm still interested if anyone has taken Lufthansa to small claims court and how that worked.
I emailed customer service again and every reply said to wait some days for the transfer to hit my account.
However, this was the latest one. I assume it was a mistake.

We are sorry that our reply did not meet your expectations. We are aware of your loyalty to Lufthansa and your patronage is important to us. Following your last letter, we took the time to re-examine our original assessment – however, our reply remains the same. We hope for your understanding that we consider this case to be closed.