Originally Posted by
gary_nj
(My final destination was New York, and the NRT-JFK flight had inventory available in my class of service, but JL refused several times - both in Jakarta and in Tokyo - to change my flight so I could avoid the NRT-HND connection.. I have to confess that when I bought the ticket, I had a shorter transit time in mind, and did not check the bus schedules during the morning rush, so it was my fault. So it goes.)
The key questions are for being able to change, did they also have your booking class available, and was your ticket flexible for a rebooking? It all boils down to the conditions of the change.