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Thread: Where does my call to Lufthansa/Miles & More go to? [Merged GlobalTeleSales/intouch]
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Old Mar 7, 2023 | 4:49 am
  #73  
chris63
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Originally Posted by sannmann
My recent EC261 complaint was handled by at least two agents at the Cape Town office. Took forever to process.

From reviewing their website, Lufthansa inTouch appears to have offices in Berlin (HQ), Cape Town, Manila, and Petersborough, Ontario.

Lufthansa inTouch is owned by Lufthansa Global Tele Sales GmbH.
Sure, none of this is LH its all contracted out, find a real LH employee these days is the challenge save for the Flight crew
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