Originally Posted by
RobOnLI
As I boarded the AA flight (group 8), the FA was doing full PDB service. I had to laugh as UA refuses to do this on 99% of flights and the first thing I see on AA is open cart.
Policy is full PDB on request - which I've not had an issue. Otherwise if you don't request, it is water and OJ, or Water, OJ, Sparkling Wine.
Regardless - why bother with the phone calls - cancel the ticket, get the travel credit, and rebook whatever you want.