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Thread: Booking Flights, Rooms, Cars, Cruises, Activities through Chase/cxLoyalty portal.
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Old Mar 5, 2023 | 11:55 am
  #280  
Tweed Jet Set
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Originally Posted by AutoSlash
I don't think this will work. If you cancel, then the credit will go back to Chase and it will be on file with them and then you will have to call Chase to use the credit. It will not just go into your Alaska travel bank at least if it works the same way as booking other airlines through Chase that I have seen.
I called Alaska back at the 23 hour mark or so and they said they could cancel and issue me a certificate with a PIN, but it would take 7 days to be processed by accounting. I didn't want to wait that long, so I ended up just canceling through Chase and getting the points back right away.
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