If the reference is to my posts, that's incorrect xliioper. I called several times - I did not speculate.
Go back to my earlier post and you will note that I mentioned there is a separate SM team who handles RMS. The ones you speak with will either contact them (while you hold on the line) or get back to you. That said, I believe they've changed the policy effective Feb 1 (or thereabouts) by including "EARNED" that I'm pretty sure wasn't there prior to Feb. As everyone mentioned in this thread, Delta is trying to tighten up. I don't disagree with their strategy; I do have a problem when they apply what I believe to be a new policy when RMS was submitted well before their change (again, I could be wrong, but I'm not losing sleep over it).
Happy travels.