Originally Posted by
Cbrosius
How much in advance of the boarding time did you receive the first email? You use the word "suggested". Did the email say the flight was cancelled or delayed? Did you go to the airport/gate and see what was happening?
I'm not sure that is entirely relevant, but received an email that said "there is a disruption to your flight" about 6 hours before flight time and this is why I reached out to customer service agent. I thought they were overbooked and wanted to ask about volunteering. I asked the agent about whether they need volunteers but the agent said the flight was canceled altogether.