FlyerTalk Forums - View Single Post - Marriott Bonvoy hotel staff forced entry to guest room while someone is in it?
Old Mar 4, 2023 | 7:57 pm
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wm47
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Originally Posted by ean2015
What would you do in this situation? This is a very serious security breaches for a Marriott property!
I have sought and received compensation in points in a couple of similar situations, though I have to say I've never had hotel personnel actually try to physically remove or damage the closing latch. I don't know that it's necessarily a security breach if hotel personnel are doing this under the impression that the room is somehow unoccupied, but it's a lack of common sense and courtesy that impacted your stay
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