All, I have been trying to transfer a considerable number of miles to my Turkish account for the last two weeks. I'm getting the same error message as everyone else here has been getting for a long time, as well as the same song and dance from Citi (and it's far from entertaining)Support. As an experiment, I just tried transferring 1,000 points to every Citi-partner airline with which I have an account. Here are the transfer attempts that gave me the error message:

Virgin Atlantic -- ERROR
Avianca -- ERROR
Emirates -- ERROR
Etihad -- ERROR
Flying Blue -- ERROR
Qantas -- ERROR
Qatar -- ERROR
Turkish -- ERROR

Only Singapore was (apparently) successful -- still waiting for the miles to post.

This isn't the first trouble I've had. I was never successful transferring points to AA, in the window when that was possible, despite dozens of attempts, and I have experienced sporadic problems in the last few years, but nothing like this. I'm tempted to shift my earning completely away from Thank You points unless Citi can show that they're serious about fixing this problem. Chase and Amex have been MUCH more reliable.

Does anyone have any idea how we can escalate this? Has anyone had any success recently with transfers to the above? Many thanks.