Originally Posted by
MCO AA Flyer
I received the same Noir status after officially reaching platinum last year. I have a trip coming up in a few weeks. What is the best way to get the comp airport transportation reserved? I’ve seen discussion of a luxury experience manager, but have no idea how to reach them. I will be staying at Park MGM
Originally Posted by
Visconti
Unless things have changed, there are three ways to request it.
1. Email/call your host - probably the easiest & quickest.
2. Call Mlife VIP services and request to be connected to Park MGM's VIP dept and request the ride. They'll ask for the dates, flight info and book your limo with the MGM's transportation dept. Driver will meet you at baggage claim.
3. If you receive the email from your VIP liaison, may request it there too.
When at the properties, you can request via the VIP lounge but, if I recall, I don't think Park MGM has one.
Yeah, Park MGM is probably tough because it seems like more of a limited service kinda joint. I think option 4 (which I've used at MGM National Harbor when I haven't had a host) is to call the hotel directly and ask to be transferred to the host office so that you can arrange transportation. Key is to navigate the phone menu so that you don't get routed to a generic reservations line that can't help you. Obviously if you have a host, email the host but I assume from your post that you don't.
Option 5 is email all the hosts: you might quite literally CC all of them on one email (
https://parkmgm.mgmresorts.com/en/ca...ive-hosts.html), with a
very short note that says, essentially, "hi my name is ___, I am a Noir player (# ___), and I need someone to arrange transportation for my stay on March x-y. I have no host at your property. Is someone available either to be my host or arrange transportation?" I once sent a note like that to 3 hosts at Mandalay Bay even before I was Noir (I was platinum based on the old Hyatt match system) and someone replied promptly and gave me the hookup for a couple of trips.