FlyerTalk Evangelist and Ambassador: The British Airways Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Diam, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 33,167
For what it's worth, I think that AA's advice was unhelpful. It would have been better to reroute directly from HAV, for instance on IB via MAD which would have got you home fastest and safest. It is quite possible that the ticket would have allowed such a rerouting.