I don't think it's necessary to name-call. And I think we disagree over whether there is a difference between what T&C provide and 'advertised entitlements .'

And perhaps there is a distinction here based on where one frequently stays. In the United States, a Marriott platinum will infrequently be upgraded at all, much less to a hotels best available room.

​​​​​​​Additionally, your post seems to misunderstand the difference between what one should reasonably expect from Marriott based on experiences with properties, and how, if we ran the world, Marriott properties would treat elite guests. It is not an "apology" for Marriott to say that one should expect properties not to go above and beyond what they are required to do under a stingy interpretation of the T&Cs. If anything, it is an indictment of Marriott. But it is what one should expect at this point.