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Old Mar 1, 2023 | 12:09 pm
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aisleorwindow
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New Family Seating Policy?

Looks like AA is following UA and F9 on the family seating policy. This is new isn't it?

Family seating

Our goal is to have families seated together. We guarantee children 14 and under will be seated adjacent to an accompanying adult at no additional cost, including Basic Economy fares, if you meet all these conditions:
  • Everyone is booked in the same reservation
  • Adjacent seats are available in the same class of service your child is ticketed at the time of booking
  • You choose seats for the entire reservation or skip seats for the entire reservation (if you choose Basic Economy, then skip choosing seats for the entire reservation)
  • You don’t make a change to your seat assignments once they’re assigned to you
  • The plane’s seat layout allows it based on the number of children in your reservation
  • The original flight isn’t switched to a smaller aircraft
If these conditions aren’t met, we will still try to seat children adjacent to an accompanying adult.
Source: https://www.aa.com/i18n/customer-service/support/customer-service-plan.jsp#familyseating
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