FlyerTalk Forums - View Single Post - Centurion Lounge crowding: Report entry process & loads since FEB 2023 policy change.
Old Mar 1, 2023 | 12:07 pm
  #225  
SFO 1K
20 Countries Visited
2M
All eyes on you!
25 Years on Site
 
Join Date: Sep 2000
Location: DEN & PSP
Programs: UA 1K 27 years/2.5MM, Honors LT Diamond, AVIS & Hertz Prez Club
Posts: 4,955
Yesterday around 12:30 the DEN line filled the entire upper level entryway, I was in line about 10 minutes. While in line I saw one person randomly come up and walk into the lounge and get intercepted by a host who turned them around explaining it was a members only lounge. Another couple who wanted to use it on arrival who were turned away. A third couple where one was a member and wanted to have a guest and was advised the guest would be $50 ... OR... and then a pitch to add an AU by contacting Amex and waiting 15 minutes for the new card to be approved. That then turned into a long discussion of the benefits of the card, blah blah blah. All this while people stood in line waiting to enter. Not a fan of this - charge for a guest and move on, unless there is no queue.
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