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Thread: Missing miles help!
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Old Mar 1, 2023 | 10:37 am
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ernestnywang
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Originally Posted by Flyingnoob90
Hi guys,

Three legs of my flights are missing and I just went in and submitted a claim. However, there is no option to select business or any cabin class when submitting. It now shows discounted economy on the missing point request status, does it matter? Will I not get the points for business? Not sure who to call if needed. Anyone had that happened before?
For retro-claims on CX flights, it only takes a couple of days. CX will credit the correct amount based on your ticket. You may see a rejection on your claim, but the correct amount will be credited.
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