Originally Posted by
rwm818
Here's a question - I am looking at an SLH hotel for a stay (paid, not free). On Hyatt.com the property shows no room availability, however, on SLH.com it is available.
If I book thru SLH - will I get my Hyatt stay credit & points if I provide on check-in?
No. And unfortunately, SLH often offers better terms. I looked at their property on Koh Samui. If I booked on Hyatt, it was immediately nonrefundable. If I booked on SLH, I could cancel until 2 weeks in advance and get a number of additional benefits such as airport pick up and massage. It's very disappointing.