Originally Posted by
ALGU
JW CLT at 20K. Given option of either cash rate or readjusted award rate which was something like 70K per night.
Also experienced similar with Hyatt. Guess if IHG didn’t have the IT issues, they’d probably have canned their crazy rates too.
Thank you for sharing this, and I’m very sorry that happened to you. That sounds less like a mistake rate and more like bait-and-switch by Marriott, which is a bad look.