Originally Posted by
GoSh4rks
Something like this is certainly not going to be handled at the CSR/call center level, so it's hard to know how valid that assurance is.
I agree with that. Marriott knew immediately about the possible issue. They pulled down the thread on the official Facebook page within an hour and all reservations were stopped. Seems like they would have cancelled those reservations within 24 hours if they were in error.