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Old Feb 28, 2023 | 1:07 pm
  #12  
jazzsax
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Join Date: Apr 2009
Location: YYC / YWG / GVA
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Originally Posted by Badenoch
. I don't consider this a bad look on WestJet but more a reflection on the increasing number of whiny passengers who can't deal with a little travel disruption.
Give me a break.

WJ didn't even offer to refund the flight costs or offer any credit. Simply --- get on the bus or wait days. You can't even put a price on the negative exposure this garnered them. Reputational damage to the extreme.

WJ simply can't recruit / retain enough crew because they are leaving en mass to the other airlines. They have tails. They simply don't have crew, or crew positioned properly which is 100% on them. You're telling me the couldn't find a suitable tail to do a quick return? 4 hours end to end with another fin that could have saved them a massive amount of mess. 100% a crewing issue even if they tell you otherwise. They know that won't fly with APPR so they call it unscheduled maintenance.

Someone needs to submit a complaint and force the proof on that.
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